![]() ![]() ![]() Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience. I would also recommend testing this headset with a different phone / EHS cable to further isolate the issue. If using APS-11, this should be ONĪlso, Have you tried power cycling the base and see if that helps? To power cycle the base, Please unplug power supply, Wait for at least 30 seconds and reconnect it afterwards. Issue: Unable to mute the microphone of a Savi 7300/8200 headset on Microsoft Teams (issue present with Plantronics Hub 3.23 and 3. Also in the “audio” submenu, go to “Headset” options. 000064053 Last Published Date: Access Level: Public Plantronics Hub Known Issue: Mute not working on Microsoft teams with Savi 82 series. To do so you'll need the headset plugged into the computer via USB. Patch Name: PlantronicsHubInstaller3.24.1.exe: Patch Description: Plantronics Hub (3.24. You'll want to see whatever device you want to be updated on the this screen. In there, check under “Audio Mode” that a setting including “headset” operation is selected. Step 1 Download the Plantronics Hub here application (Compatible with Mac or Windows) Step 2 Open the application, and click the 'Notifications' tab on the top of the window. All of the other functions still work such as ending the call, muting, volume up and down, etc. It did when I first set it up and it worked for a week or so, but all of a sudden it stopped answering the calls. Hello, I have a Savi 8245 Headset that isn't answering calls anymore. The insert is supplied with the phone and converts the socket making it suitable to also take 4 pin modular connections.Īlso, Press the button with a cog logo on it to enter the phone menu. 05-16-2022 01:41 PM Headset not answering calls anymore. If an insert is present in the headset socket, this may need to be removed first. This portal will be live until November, when well move to the HP Customer Support site. The APS-11 is connected to the headset socket directly. Poly has joined the HP family From August 1, 2023, Poly Support contact options will connect you to HP. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs. ![]() Notebook Hardware and Upgrade Questions. ![]()
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